Chad Delligatti — CEO of InnoSource, the Dublin, Ohio–headquartered workforce solutions company that has quietly grown into a national platform serving Fortune 500 and midsized organizations across the country.

Since joining InnoSource in 2000 as one of its earliest employees, Chad has devoted his entire professional career to building the company — helping it evolve from a regional staffing firm into a leading human resources, recruiting, onsite outsourcing, and data solutions partner employing more than 2,000 associates across North America.

In our conversation, Chad reflects on his entrepreneurial beginnings — from lawn mowing businesses in Granville to flipping Beanie Babies in college — and the pivotal decision to join a then-fledgling company called InnoSource instead of pursuing a corporate career. That decision shaped the next 25 years of his life.

We unpack how the staffing and outsourcing industry has evolved — from classified ads and fax machines, to job boards and Indeed, to today’s AI-driven recruiting workflows — and how InnoSource is entering its next chapter powered by technology.

Chad shares how their proprietary AI tools are dramatically accelerating hiring cycles, increasing recruiter efficiency, improving candidate engagement, and raising quality-of-hire — all while maintaining the “human touch” that remains central to InnoSource’s culture and differentiation.

At its core, this is a conversation about earned wisdom, resilience through change, and building something durable in Ohio.